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PAYMENT We accept all major credit cards either by phone or through PayPal using our shopping cart option. If you prefer to pay by check or money order, please call or e-mail us. For check payments, note your check must clear before we can ship your order.

SHIPPING

Priority Mail (USPS)
ONE ITEM - FLAT RATE FOR SHIPPING & HANDLING
TWO (2) or MORE ITEMS - FLAT RATE FOR SHIPPING & HANDLING
NEXT-DAY EXPRESS DELIVERY
$15.99
$25.99
Add $20 to shipping total
3-4 Days Delivery
3-4 Days Delivery
1 Day Delivery

Regular and Express Shipping
Priority mail is 3-4 business days. For Next-Day Express Delivery* add $20.00 to the "one-item" or "two-items or more" shipping rates and note that orders must be placed before noon EST. If we're out of stock, you will be notified accordingly. Next-Day Service is available for delivery on the next regular business day. If you require Saturday delivery, please contact us at 1-561-586-8868 for delivery options based upon your specific location. Shipments to Alaska and Hawaii follow the same rate schedule, however regular delivery will take an extra 3 days.

*We regret that Next-Day Service cannot deliver to PO Boxes or APO/FPO addresses. Recipient's telephone number is required on all orders. Note: Items that are weight or size prohibitive may not qualify for Next-Day Service.

International Shipping
For Canadian orders, The U.S. Virgin Islands, and U.S. Territories, please add $20 to the domestic ship method you select.

For other International Orders, please add $40 to the domestic ship rate rate you select. This covers the transportation and insurance charges. Items over 5 pounds cannot be shipped internationally.

We ship International Orders via UPS World Ship and or Federal Express. You can expect Delivery in one week to most locations.

Countries We Ship To:
We reserve the right to refuse any International Order per our discretion, and will notify you promptly if you order is cancelled. Currently, we ship to most countries in Western Europe (not Switzerland), Canada, Mexico, Australia, New Zealand, the Caribbean, Hong Kong, South Africa, and Japan.

Taxes, Duties & Customs
Many countries impose import taxes on your purchase. Although Gemstone Gallery cannot estimate these charges in advance, you may contact your local customs office for specific information, and the taxes are usually calculated as a percentage of the purchase price.

PLEASE NOTE: The payment of all taxes (including National V.A.T, import, provincial and local taxes) and or all customs duties is the responsibility of the customer. Additionally, any charges to clear customs are paid by the customer directly to the customs agency. Your customs agency will contact you regarding clearance and duties to be paid.

RETURNS
We want to accommodate our customers so we accept returns but only within seven business days from receipt of order and if merchandise is in same good condition. The freight cost for returns is not refundable.